Balsoy Mountain Hotel | Hotel in Erzurum, Turkey

| 9.5 (65 Reviews) |  3 Bathrooms  10 Guests
Palandoken Hotel | Balsoy Mountain Hotel

Hotel with Business Services, Sports and Restaurant

Balsoy Mountain Hotel features a garden, shared lounge, a restaurant and bar in Erzurum. Each room at the 3-star hotel has city views, and guests can enjoy access to a playground and to a sauna. The property provides a kids' club, room service and currency exchange for guests. Complete with a private bathroom equipped with a bidet and free toiletries, all guest rooms at the hotel have a flat-screen TV and air conditioning, and selected rooms will provide you with a seating area. All rooms feature a safety deposit box. The area is popular for skiing, and ski equipment rental and car rental are available at Balsoy Mountain Hotel. Speaking English and Turkish at the reception, staff will be happy to provide guests with practical information on the area. Lala Mustafa Pasa Mosque is 4.1 miles from the accommodation. Erzurum Airport is 9.3 miles away, and the property offers a paid airport shuttle service.

Balsoy Mountain Hotel is located in Erzurum.

This 26 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Security/Safety, Wellness Facilities, Fireplace/Heating, and several others. This is a 3 star rated property and has over 65 reviews with the average score of 9.5 . Coming to Erzurum and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 26 Bedrooms Hotel if you want to learn more about this Casai place in Erzurum. These details are authentic, as they are provided by our partner, booking.com.

This Balsoy Mountain Hotel in Erzurum is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Balsoy Mountain Hotel”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Yunus Emre Mahallesi Kayak Tesisleri Sokak No:5 Palandöken, Erzurum, 25100, Turkey

Amenities

Parking
Designated Smoking Area
TV
View
Wheelchair Accessible
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Skiing
Wellness Facilities
Fireplace/Heating
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Laundry

Facility Overview

Breakfast
  • Kid-friendly buffet
  • Special diet meals (on request)
  • Kids' meals
  • Breakfast in the room
  • Bar
  • Coffee house on site
  • Restaurant
Parking
  • Parking on site
  • Free parking
  • Parking
Accessibility
  • Visual aids (tactile signs)
  • Raised toilet
  • Toilet with grab rails
  • Visual aids (Braille)
  • Wheelchair accessible
Activities
  • Kids' club
  • Hand massage
  • Massage chair
  • Playground
  • Evening entertainment
  • Foot massage
  • Head massage
  • Full-body massage
  • Couples' massage
  • Back massage
  • Public Bath
  • Sauna
  • Neck massage
  • Massage
  • Skiing
General
  • Safe
  • Elevator
  • Soundproof rooms
  • Non-smoking rooms
  • Facilities for disabled guests
  • Designated smoking area
  • Heating
  • Family rooms
Guest Services
  • Currency exchange
  • Shuttle service (additional charge)
  • Airport shuttle (additional charge)
  • Dry cleaning
  • Meeting/Banquet facilities
  • 24-hour front desk
  • Fax/Photocopying
  • Express check-in/out
  • Suit press
  • Car rental
  • Daily housekeeping
  • Shared lounge/TV area
  • Shuttle service
  • Airport shuttle
  • Ironing service
  • Room service
  • Private check-in/out
  • Baggage storage
  • Invoice provided
Outdoors
  • Garden
  • Picnic area
  • Outdoor furniture
Security/Safety
  • CCTV outside property
  • Smoke alarms
  • CCTV in common areas
  • 24-hour security
  • Security alarm
  • Fire extinguishers
  • Guest accommodation sealed after cleaning
  • Guest accommodation disinfected between stays
  • Property cleaned by professional cleaning companies
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Use of cleaning chemicals that are effective against coronavirus
  • Food can be delivered to guest accommodation
  • Physical distancing in dining areas
  • Delivered food covered securely
  • All plates, cutlery, glasses, and other tableware sanitized
  • Process in place to check health of guests
  • First aid kits available
  • Staff follow all safety protocols as directed by local authorities
  • Face masks for guests available
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Access to healthcare professionals
  • Hand sanitizer in guest accommodation and common areas
  • Cashless payment available
  • Screens or physical barriers between staff and guests in appropriate areas
  • Physical distancing rules followed
Skiing
  • Ski-in, ski-out access
  • Ski school
  • Ski storage
  • Ski pass vendor
  • Ski rental on site
Transportation/Shuttle
  • Airport pickup
  • Airport drop-off

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are not allowed
License number: 20360

Reviews

Value for money:
9.23
Location:
9.58
Staff:
9.46
Facilities:
8.98
Comfort:
9.38
Cleanliness:
9.31
Johan
Apr 21, 2025 07:00:00 AM
Review Score:   9
South Africa
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: The location to the Ski lift is just over 100 meters an easy walk even in Ski Boots. Breakfast and dinner was exceptional and the staff super helpful and friendly. Loved ending a long day Skiing in the Sauna.
Negative: Would have like a place to hang up wet Ski gear. Struggled a little with communication but when I sent it in Turkish all was good. Thanks Google Translate.
Summary: Balsoy Mountain Hotel, Great Ski and Sauna experience.
See All Reviews

Room Arrangement

Room Info Facilities
Standard Double Room
Room Type: Double
Room Size: 25 m2
1 King bed(s) Bed
Standard Double Room

Food & Drink

Minibar

Bathroom

Shower cap, Conditioner, Bathrobe, Private bathroom, Hairdryer, Toilet, Body soap, Shampoo, Toilet paper, Bathtub or shower, Bidet, Shower, Slippers, Free toiletries, Towels

General

Air conditioning, Safe, Key card access, Trash cans, Fire extinguisher, Heating, Ironing facilities, Soundproof, Smoke Alarm, Carpeted

Media & Technology

Flat-screen TV, Telephone, TV, Cable channels

Bedroom

Linens, Extra long beds (> 6.5 ft)

View

View, Garden view, City view, Mountain view

Services

Wake-up service

Kitchen

Electric kettle

Accessibility

Raised toilet, Entire unit wheelchair accessible, Emergency cord in bathroom, Roll-in shower, Adapted bath, Lower sink, Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Clothes rack, Socket near the bed

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Family Room
Room Type: Family
Room Size: 35 m2
2 Twin bed(s) Bed
1 King bed(s) Bed

Food & Drink

Minibar

Bathroom

Shower cap, Conditioner, Bathrobe, Private bathroom, Hairdryer, Toilet, Body soap, Shampoo, Toilet paper, Bathtub or shower, Bidet, Shower, Slippers, Free toiletries, Towels

General

Air conditioning, Safe, Key card access, Trash cans, Fire extinguisher, Heating, Ironing facilities, Soundproof, Smoke Alarm, Carpeted, Interconnecting room(s) available

Media & Technology

Flat-screen TV, Telephone, TV, Cable channels

Living Area

Sofa, Sitting area

Bedroom

Linens, Childrens' cribs, Extra long beds (> 6.5 ft)

View

View, Garden view, City view, Mountain view

Services

Wake-up service

Kitchen

Electric kettle

Accessibility

Accessible by elevator, Upper floors accessible by elevator, Entire unit wheelchair accessible

Room Amenities

Sofa bed, Fold-up bed, Non-feather pillow, Socket near the bed, Hypoallergenic pillow, Clothes rack, Feather pillow

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Junior Suite
Room Type: Suite
Room Size: 35 m2
1 Sofa bed Bed
1 King bed(s) Bed
Junior Suite

Food & Drink

Minibar

Bathroom

Shower cap, Conditioner, Bathrobe, Private bathroom, Hairdryer, Toilet, Body soap, Shampoo, Toilet paper, Bathtub or shower, Bidet, Shower, Slippers, Free toiletries, Towels

General

Air conditioning, Safe, Key card access, Trash cans, Fire extinguisher, Heating, Ironing facilities, Soundproof, Smoke Alarm, Carpeted, Interconnecting room(s) available

Media & Technology

Flat-screen TV, Telephone, TV, Cable channels

Living Area

Sofa, Sitting area

Bedroom

Linens, Extra long beds (> 6.5 ft)

View

View, Garden view, City view, Mountain view

Services

Wake-up service

Kitchen

Electric kettle

Accessibility

Accessible by elevator, Upper floors accessible by elevator, Entire unit wheelchair accessible

Room Amenities

Sofa bed, Fold-up bed, Non-feather pillow, Socket near the bed, Hypoallergenic pillow, Clothes rack, Feather pillow

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer

FAQ's

Is this Balsoy Mountain Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Balsoy Mountain Hotel?

Check-in time for Balsoy Mountain Hotel starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Balsoy Mountain Hotel have a swimming pool?

No, this Balsoy Mountain Hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Balsoy Mountain Hotel?

Best-rates for the Balsoy Mountain Hotel starts from $164 per night with includes TV, Parking, Skiing, Child Friendly, Laundry, View, Wheelchair Accessible, Business Services, Sports/Activities, Restaurant, Bar, Entertainment, Breakfast, Designated Smoking Area, Balcony/Terrace, Accessibility, Transportation/Shuttle, Security/Safety, Wellness Facilities, Fireplace/Heating, Guest Services with all other facilities. Casai.co.za matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Balsoy Mountain Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Balsoy Mountain Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Balsoy Mountain Hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Balsoy Mountain Hotel?

Based on the information reported by the owner or manager, the Balsoy Mountain Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Balsoy Mountain Hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Balsoy Mountain Hotel are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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